Privacy Policy
Effective Date: January 2026
1. Information We Collect
When you browse Murakkaz, place an order, or register an account, we collect necessary personal details such as your full name, shipping address, contact phone number, and email address. Payment details are processed through encrypted, compliant gateways and are never stored in raw form on our servers.
2. How We Use Your Information
We use customer information exclusively to fulfill fragrance orders, dispatch real-time Steadfast courier tracking updates, coordinate deliveries, and provide dedicated customer concierge support.
3. Data Protection & Confidentiality
Your personal information is confidential. We do not sell, rent, or trade customer data to any third parties. Access to order data is strictly restricted to operational personnel handling packing and delivery.
4. Cookies & Preferences
We use necessary and preference cookies to maintain your shopping cart, wish list, and member login session. You can manage or adjust your cookie preferences at any time using the "Cookies Settings" control in our boutique footer.
5. Contact Our Privacy Officer
If you wish to review, update, or request the deletion of your personal account details, please email us at re@murakkaz.com.